MICRO-AIR Artic Air 24 Guía de instalación descargar pdf (Pagina 7)

center and returned to you upon completion. You, or an agent you appoint, remove the equipment from

the vessel and return it to us prepaid and fully insured. (Note - Glacier Bay is not liable for shipping loss or

damage). After the equipment is examined and tested, you will be notified of the cause of the problem and

a finding of whether the cost of the repair is covered under the terms of this warranty. If warranty coverage

is authorized, the cost of all in-house service labor and parts will be covered. If warranty coverage is

declined, a quotation will be provided and you may choose to have the unit repaired at your expense or

returned to you unrepaired. Whether or not the unit is repaired under this warranty, you will be responsible

for the cost of removal and replacement of the equipment on your vessel.

Option 2 - “Replacement” with a functionally identical new or factory-refurbished system.

The “Replacement” option offers you the opportunity to get up and running without waiting for equipment

repair. In this option, a functionally identical new or factory-refurbished (at Glacier Bay’s sole option) will

be shipped directly to you before you remove your defective component. Because no determination of

warranty coverage has yet been made, you will be asked to sign a purchase agreement and authorize a

charge to your credit card for up to the retail purchase price of the component plus shipping costs. The

card will only be charged for shipping costs. The value of the component will not be charged for 15 days

(or longer if prior arrangement is made). Upon receipt of the new component, you or your appointed

agent, swap out the problematic component for the new one. You then return the old component to us

prepaid and fully insured (Note - Glacier Bay is not liable for shipping loss or damage).

Upon receiving the old equipment, it will be examined and tested. You will be notified of the cause of the

problem and a finding of whether the cost of the repair is covered under the terms of this warranty. If

warranty coverage is authorized, there will be no additional charges to your credit card and the matter

considered closed. If warranty coverage is declined, a quotation will be provided and your credit card

charged to bring the refurbished unit to “like-new” standards. Whether or not warranty coverage is found,

additional cost may be incurred to improve the appearance of the unit if it has suffered cosmetic damage.

In all cases, you will be responsible for all shipping costs and the removal and replacement of the

equipment on your vessel.

To Obtain Warranty Service:

Decide which of the two options you prefer. Contact Glacier Bay for an RMA number by calling the sales

department at 510-437-9100 or emailing [email protected]. Do not return anything to us without

our RMA number clearly written on the outside of the shipping container. Once the RMA number is

obtained, return the defective component(s), properly packaged and postage paid to Glacier Bay, Inc.,

2845 Chapman St, Oakland, CA 94601. Glacier Bay is not responsible for loss or incidental damage

during shipping. Write the RMA number on the outside of the box. When obtaining an RMA number you

will need to provide the purchase date, model and serial number, detailed explanation of the problem

(reason for return), place of purchase along with your name address and telephone number.

The issuance of an RMA number or an agreement to accept a product for return does not

constitute a decision or commitment to provide warranty coverage.

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MICRO-AIR Artic Air 24 Guía de instalación Pagina 7